1. Acceptance of Terms

By accessing and using the services of V-Sustain Solar Solutions, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Provided

V-Sustain Solar Solutions provides:

• Solar panel installation and maintenance
• Power backup solutions
• UPS systems installation
• Energy consultation services
• Annual maintenance contracts

3. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• Advance payment may be required for equipment procurement
• Final payment is due upon satisfactory completion of installation
• Late payment charges may apply as per agreement

4. Warranty and Guarantee

We provide comprehensive warranty coverage:

• Solar panels: As per manufacturer warranty (typically 20-25 years)
• Inverters and batteries: As per manufacturer specifications
• Installation workmanship: 2 years from completion
• Annual maintenance contracts available

5. Limitation of Liability

V-Sustain Solar Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

6. Force Majeure

We shall not be held responsible for delays or failures in performance resulting from acts beyond our reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.

7. Modifications to Terms

V-Sustain Solar Solutions reserves the right to modify these terms at any time. Continued use of our services after such modifications constitutes acceptance of the updated terms.

8. Governing Law

These terms shall be interpreted and governed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Bengaluru, Karnataka.

9. Contact Information

For any questions regarding these terms and conditions, please contact us at:

V-Sustain Solar Solutions
NO.33/1, 6th main, Kanteerava Studio Peenya Main Road
Nandini Layout, Bengaluru, Karnataka - 560096
Email: info@vsustain.co
Phone: +91 99000 00476

1. Information We Collect

We collect information you provide directly to us, such as:

• Contact information (name, email, phone number, address)
• Property details for solar assessments
• Energy consumption patterns
• Payment and billing information
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new services and improve existing ones
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To our trusted service partners who assist in operations
• To comply with legal requirements
• To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal data
• Object to processing of your personal information
• Request data portability
• Withdraw consent at any time

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such other sites. We encourage you to read their privacy policies.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

V-Sustain Solar Solutions
NO.33/1, 6th main, Kanteerava Studio Peenya Main Road
Nandini Layout, Bengaluru, Karnataka - 560096
Email: info@vsustain.co
Phone: +91 99000 00476